Privacy Policy

Last Updated: 10/12/2024

Midas Cleaning Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (the “Website”).

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Website:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Address

  • Any other information you voluntarily provide through contact forms, inquiries, or bookings.

1.2 Non-Personal Information

  • Browser type and version

  • Device type

  • IP address

  • Pages viewed and time spent on the Website

  • Cookies and tracking technologies (see Section 4).

2. How We Use Your Information

The personal information we collect is used to:

  • Respond to inquiries and requests submitted through the Website.

  • Manage bookings and provide cleaning services.

  • Send updates, promotions, or marketing communications if you have opted in.

  • Analyze Website usage to improve functionality and user experience.

  • Comply with legal obligations and resolve disputes.

3. Disclosure of Information

We will not share your personal information with third parties except:

  • When necessary to provide our services (e.g., payment processors, IT support).

  • As required by law or to comply with legal obligations.

  • With your explicit consent.

We ensure that any third parties we work with adhere to strict confidentiality and privacy standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect non-personal information. Cookies help us:

  • Understand how users interact with our Website.

  • Improve Website functionality and performance.

  • Provide personalized content.

You can control cookie settings through your browser. Disabling cookies may impact your experience on the Website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. These measures include:

  • Encryption of sensitive data.

  • Secure access controls to Website and systems.

  • Regular monitoring and testing of our security measures.

Despite our efforts, no method of electronic transmission or storage is 100% secure. By using our Website, you acknowledge that your use is at your own risk.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or outdated information.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Last Updated" date. By continuing to use the Website after such changes, you agree to the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Midas Cleaning Services
Phone: 0411332490
Email: midascleanteam@gmail.com
Address: Aberglasslyn, NSW

This Privacy Policy ensures transparency and compliance with Australian privacy laws, offering clarity for your website users.